Problem Solving and Decision Making

Effective problem solving and decision making have become the cornerstones of success. Yet, the gap between recognizing challenges and arriving at sound decisions often persists, leading to missed opportunities, organizational inefficiencies, and indecision.

Envision the implications of this disparity – lost innovation potential, stagnating growth, and teams mired in unproductive deliberations. The chasm between identifying problems and executing informed decisions can deter progress, hinder personal development, and derail organizational momentum.

However, this course emerges as a definitive solution – a guiding light to navigate the intricate labyrinth of problem solving and decision making. By delving into cognitive biases, strategic analysis, and effective communication, this course equips participants with the tools to bridge the gap between problem identification and decisive action. From creative problem solving to data-driven decision making, participants will emerge empowered to confidently tackle challenges and contribute to a more effective and agile organization.

"The techniques and insights I gained form this course have not only improved my decision-making but have also empowered me to lead my team through challenging scenarios. This course equipped me with tools to navigate complexities, mitigate biases, and make well-informed decisions."

— Jhorine F. Armuela, Training Specialist I, DSWD

The course is about the bedrock of effective leadership and professional growth – the ability to solve complex problems and make informed decisions. By mastering these skills, participants can lead with confidence, elevate their problem-solving capabilities, and contribute to a culture of innovation and success within their organizations.

It is designed for professionals, managers, team leaders, and decision-makers across industries who recognize the pivotal role of robust problem solving and decision making. Whether you're aiming to improve efficiency, foster a culture of innovation, or enhance leadership skills, this course equips you with strategies to drive effective problem-solving processes.

COURSE OBJECTIVES

By the end of this workshop, participants will be able to –

  1. Explain the importance and benefits of Problem Solving + Decision Making

  2. Apply Situational Appraisal to Issues to Determine Use of PSDM

  3. Describe and Apply the Problem Solving Process and Tools

  4. Describe and Apply the Decision Making Process and Tools

  5. Identify Workplace Situations and Issues where PSDM can be Applied

"This course provided me with comprehensive strategies to overcome obstacles, critically analyze situations, and arrive at sound decisions. It is essential for anyone looking to enhance their leadership capabilities and contribute to a more innovative and effective organization."

— Katrina Elaine Miranda, Bangko Sentral ng Pilipinas

COURSE OUTLINE

  • Module 1: Introduction to PSDM

  • Module 2: Situation Analysis

  • Module 3: The Problem Solving Process

  • Module 4: Problem Solving Tools

  • Module 5: The Decision Making Process

  • Module 6: Decision Making Tools

  • Module 7: Synthesis and Closure

Understand the importance of systematic problem solving and its impact on organizational success, master techniques to identify, define, and analyze complex problems, and acquire skills to assess risks, gather relevant information, and evaluate potential solutions.

Learn strategies to overcome cognitive biases and ensure objective decision making, develop effective communication skills to convey decisions and gain stakeholder buy-in, and implement creative problem-solving approaches that drive innovation and growth.

Cultivate a leadership style that empowers and uplifts team members and navigate challenges and tailor problem-solving strategies to diverse industries and sectors!

Create your roadmap for sustainable decision-making excellence through this workshop!

 

YOUR INSTRUCTOR

Lito Lupena has more than 25 years experience in the field of HR and OD and has been leading talent management programs in many organizations. He has conducted an extensive number of Team Building and Development Programs, designed as straightforward classroom interventions, experiential-based or outdoor-adventure events, in small teams and in teams as large as 600. Mr Lupena is affiliated with many known institutions such as DDI, CEB-SHL, AAI, ADB, PAHRDOF, PRMF, Human Capital Asia, Inc., iCoDE Today, Ltd., and the Professional Association of Diving Instructors.