Communication Fundamentals
Effective communication is the cornerstone of success, yet miscommunication and misunderstandings often hinder personal and professional growth.
Introducing our comprehensive course on "Communication Fundamentals." This course is meticulously designed to equip participants with essential communication skills, enabling them to convey ideas, build relationships, and collaborate effectively.
By mastering the art of communication, participants will enhance their ability to connect, influence, and lead, contributing to improved personal and organizational outcomes.
"The Communication Fundamentals course transformed the way I interact with others. It taught me not just to speak, but to truly connect, which has improved my relationships both personally and professionally."
— Jonathan Pidot, HR Officer, PAGCOR
Our primary goal is to equip you with the knowledge and techniques needed to navigate various communication scenarios, fostering better understanding, building relationships, and achieving successful outcomes.
Each module of the course is designed to guide you through a structured progression towards mastering the art of effective communication. Starting with an introduction to communication fundamentals, you will learn about active listening and empathy, honing your ability to truly connect with others.
As you progress, you will learn the techniques to craft clear and impactful messages, navigate challenging conversations, and harness communication for effective leadership. By the end of the course, you will emerge as a more confident and skilled communicator, capable of fostering understanding, resolving conflicts, and leading with influence.
COURSE OBJECTIVES
Upon completion of the course, participants will –
Develop a solid foundation in communication theory, understanding the dynamics of verbal and nonverbal communication.
Learn active listening techniques to better understand others, foster empathy, and prevent misunderstandings.
Acquire the skills to structure and deliver clear and impactful messages, adapting communication for various contexts.
Develop strategies to manage conflict, provide constructive feedback, and handle challenging conversations.
"As the head of an organization, I saw the course as a game-changer. I saw how my staff learned to frame their messages and communicate ideas effectively using the techniques covered in the workshop."
– Jose Brittanio S. Pujalte M.D., MHA, CESE, Medical Center Chief II, POC
COURSE OUTLINE
Module 1: Introduction to Communication Fundamentals
Module 2: Active Listening and Empathy
Module 3: Message Construction and Delivery
Module 4: Achieving the 5Is of Communication
Module 5: Communication in Leadership
Learn principles of effective communication, learning how to convey ideas, establish connections, and collaborate successfully and acquire active listening and empathetic communication skills to engage deeply with others and prevent misinterpretations.
Master the art of constructing clear and persuasive messages, adapting your communication style for different contexts and develop conflict resolution and negotiation skills, enabling you to navigate tough conversations with confidence and diplomacy.
Explore the pivotal role of communication in effective leadership, influencing team dynamics, motivation, and the realization of a shared vision.
YOUR INSTRUCTOR
Lito Lupena has more than 25 years experience in the field of HR and OD and has been leading talent management programs in many organizations. He has conducted an extensive number of Team Building and Development Programs, designed as straightforward classroom interventions, experiential-based or outdoor-adventure events, in small teams and in teams as large as 600. Mr Lupena is affiliated with many known institutions such as DDI, CEB-SHL, AAI, ADB, PAHRDOF, PRMF, Human Capital Asia, Inc., iCoDE Today, Ltd., and the Professional Association of Diving Instructors.