The PLOC of Management

Planning, Leading, Organizing and Controlling - the PLOC functions - represent the core tasks that all managers perform. These fundamental management activities, though seemingly simple, are actually complex and multifaceted. Mastering the PLOC functions is foundational to being an effective manager.

The PLOC framework built on these classical management theories and has endured for decades because it provides a simple yet comprehensive summary of the basic tasks that all managers perform. The four functions of planning, leading, organizing and controlling capture the essence of managerial work in an accessible way.

While modern management theories have evolved since the early 20th century, the PLOC framework still provides a useful foundation for understanding the manager's role and responsibilities. It highlights the core competencies that managers need to develop in order to be effective. Let’s explore each of the functions under PLOC –

PLANNING

Planning involves determining objectives, strategies and action plans to achieve organizational goals. For example, a manager may set a goal to increase sales by 10% next quarter. They would then develop a plan to hire two new salespeople, implement a new marketing campaign, and reorganize the sales team.

LEADING/DIRECTING

Leading involves motivating and directing employees to accomplish shared objectives. A manager leads by setting a clear vision, communicating effectively, making decisions, delegating tasks and serving as a role model. For instance, a manager may give an inspirational speech to energize employees before the launch of a new product.

ORGANIZING

Organizing involves determining roles, responsibilities and reporting relationships within the organization. It involves allocating resources, establishing policies and procedures, and coordinating employee efforts. For example, a manager may restructure their department by forming cross-functional teams to improve collaboration.

CONTROLLING

Controlling involves monitoring performance against plans, identifying deviations and taking corrective action. A manager may control by comparing sales to targets, analyzing customer satisfaction scores, and adjusting strategies as needed. For instance, if sales are below target, the manager may implement an incentive program for salespeople.

The PLOC framework forms the basics of a manager's role because it represents the full cycle of management, defines the core tasks that all managers perform, highlights the key competencies managers need, provides structure within organizations, and has endured due to its simplicity and comprehensiveness. The PLOC functions truly capture the essence of what managers do on a day-to-day basis.

By planning effectively, leading purposefully, organizing efficiently and controlling performance, managers create structure, direction and accountability within their organizations. Though each function is distinct, they are also interrelated and iterative in nature. Together, they define what managers do on a day-to-day basis. Mastering the PLOC functions is essential for any manager hoping to achieve excellence.