Measuring Employee Engagement With the Q12: Question #3
#3: AT WORK, I HAVE THE OPPORTUNITY TO DO WHAT I DO BEST EVERYDAY
Why It's Important
One of the most powerful strategies for managers and organizations is giving their employees opportunities to apply the best of their natural selves (their talents) as well as their skills and knowledge.
As the leading attribute employees look for in a new job — and its absence one of the main reasons employees leave a job — when people get to do what they do best every day at work, the organizations they work for get a boost in employee attraction, engagement and retention.
What the Numbers Say
Globally, one in three employees strongly agree that they have the opportunity to do what they do best every day. By doubling that ratio, organizations could realize a 6% increase in customer engagement scores, an 11% increase in profitability, a 30% reduction in turnover and a 36% reduction in safety incidents.
What the Best Managers Do
Successful managers get to know their employees as individuals and give them opportunities to apply the best of their natural selves — their talents. They talk to each employee about their unique value and make adjustments to align work, when possible, with team members' talents.
The best managers know where their employees excel and position them so that they are engaged and provide maximum value to the organization.
Back to Q02: I HAVE THE MATERIALS AND EQUIPMENT I NEED TO DO MY WORK RIGHT
Continue to Q04: IN THE LAST SEVEN DAYS, I HAVE RECEIVED RECOGNITION OR PRAISE FOR DOING GOOD WORK