Measuring Employee Engagement With the Q12: Question #2

#2: I HAVE THE MATERIALS AND EQUIPMENT I NEED TO DO MY WORK RIGHT

Why It's Important

Of the 12 elements, a person having the materials and equipment to do their work well is the strongest indicator of job stress.

Despite the functional nature of this statement, this element measures both physical resource needs and potential barriers between the employer and employee. Employees get frustrated with their manager or organization for creating goals and expectations that seem impossible to achieve.

What the Numbers Say

Globally, one in three employees strongly agree that they have the materials and equipment they need to do their work right. By doubling that ratio, organizations could realize an 11% increase in profitability, a 35% reduction in safety incidents and a 28% improvement in quality.

What the Best Managers Do

"Materials and equipment" is not just a checklist of tools. It includes the tangible and intangible resources employees need to do their job. In today's workforce, information and empowerment are often as necessary as technology and office supplies.

The most effective managers don't assume what their team needs. They ask for and listen to their employees' needs and advocate for those needs when necessary. They also find ways to make the most of their team's ingenuity and talents when they cannot fully fund requests.

Back to Q01: I KNOW WHAT IS EXPECTED OF ME AT WORK

Continue to Q03: AT WORK, I HAVE THE OPPORTUNITY TO DO WHAT I DO BEST EVERYDAY