Coaching Coaches
Coaching can be a powerful tool for improving employee performance and development. However, even well-intentioned managers can engage in bad coaching behaviors without realizing it. These unconscious behaviors can undermine the effectiveness of coaching and damage relationships with coachees. Here are some strategies organizations can implement to address unconscious bad coaching behaviors –
Provide Feedback and Coaching to Managers
One of the most effective ways to address unconscious bad coaching behaviors is to provide managers with feedback and coaching on their own coaching skills. This can come from coachees through surveys or one-on-one discussions, as well as from coaches or mentors. By receiving feedback, managers become more aware of how their behaviors are perceived and can make adjustments.
Establish Clear Coaching Guidelines
Organizations should establish clear guidelines for what constitutes effective coaching behaviors. This includes dos and don'ts around communication, feedback, accountability, and goal setting. When managers understand what is expected of them as coaches, they are more likely to align their behaviors accordingly.
Create a Culture of Continuous Learning
Organizations should foster a culture where managers are open to improving their coaching skills. This includes providing training workshops, encouraging managers to seek feedback and coaching from others, and recognizing good coaching behaviors. When managers know improvement is valued, they are more motivated to address any unconscious bad habits.
Provide Safe Spaces for Coachees
Organizations should create an environment where coachees feel comfortable giving honest feedback to their coaches. This could mean anonymous surveys or the option to speak with an HR representative. When coachees have a safe way to provide feedback, managers have a better chance of learning about any unconscious bad behaviors.
Unconscious bad coaching behaviors stem from a lack of self-awareness. By providing feedback, establishing clear guidelines, fostering a culture of learning, and creating safe spaces for feedback, organizations can help managers become more aware of their coaching behaviors and make the necessary adjustments to coach more effectively. With the right strategies in place, unconscious bad coaching behaviors can be addressed before they cause serious damage.
