A linchpin is defined as something that holds the various elements of a structure (say, a wheel) together. This is exactly what middle managers are to an organization; they are the linchpins that connect the front lines to higher levels of management and the direction of the agency. 

As such, organizations must focus succession efforts towards these roles to ensure the wheel stays securely in place and that it operates as intended. Here are three primary reasons why mid-level management should be the focus of succession plans –

• Middle-management positions artfully influence and communicate with higher levels of leadership as well as cascade the strategy down the line. In the absence of this role, or if incumbents do not have this skill, the organization’s effectiveness is compromised.

• Middle-management positions also set the tone for leadership throughout the organization because they have direct contact with the majority of leaders. They truly are the catalyst for building a common leadership language and approach. Without this influence, there is nothing for the organization to carry forward and expand to in the future.

• Finally, middle-management positions are a critical factor in the transfer and sustainability of learning and development. If this role is vacated or not fulfilled, staff down the line will not be able to experience or show engagement, leading to poor productivity and outcomes.

In short, middle-management positions have a broad reach and provide a line of sight for the frontline and the workforce about where the organization is headed, its purpose, vision, and how they can contribute. 

These positions, and their worthwhile incumbents, create the emotional connection to the goals, direction, and strategy of the organization so people feel they belong and are part of something meaningful.

If an organization is filled with strong, capable leaders—including these linchpins of the organization—there’s no telling where an organization can go and what it can achieve. Highly skilled mid-level managers are the key to unlocking that potential.